Our standard returns policy is 28 days. However, please note that you have 14 days to return items purchased online during our Sale and Black Friday promotions.
Any items purchased or received as gifts can only be returned with a copy of the original proof of purchase. We will refund any item(s) purchased with us provided that the item(s) are returned as new, i.e., unworn and returned with their original packaging, including the original tags. If you are returning shoes, please place them in another box/bag and do not use the shoe box to adhere labels to. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. If you would like a different size or colour, please return your unwanted item for a refund and place a new order. Please visit our Returns page for full information regarding international returns. If you are wanting to return a faulty or incorrect item, please contact using our Contact us page so we can arrange this for you.